Thank you for shopping with https://print-manual.com. We take pride in delivering high-quality products and excellent customer service. If you’re not completely satisfied with your purchase, we’re here to help.

1. Return Policy

Eligibility for Returns

You may return most new, unopened, and unused items within 30 days of delivery for a full refund or exchange. To be eligible:

  • The item must be in its original condition, unused, and in its original packaging.
  • Proof of purchase (order number or invoice) must be provided.
  • Items must be returned within 30 days of the delivery date.

Non-Returnable Items

Certain items are not eligible for return, including:

  • Opened or used ink cartridges
  • Downloadable software/manuals
  • Clearance or final sale items
  • Any product not purchased directly from https://print-manual.com

2. How to Initiate a Return

To request a return, please email us at info@print-manual.com with the following:

  • Order number
  • Product(s) you wish to return
  • Reason for return
  • Photos (if the product is damaged or defective)

Once your return is approved, we will provide you with return instructions and a shipping label if applicable.

Note: Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

3. Refund Policy

Refund Timeline

Once we receive and inspect your returned item(s), your refund will be processed within 5–7 business days to your original payment method. You’ll receive a confirmation email once the refund has been issued.

Partial Refunds

Partial refunds may be granted for:

  • Items returned are not in original condition
  • Items with missing parts not due to our error
  • Returns initiated after 30 days (case-by-case basis)

Late or Missing Refunds

If you haven’t received your refund:

  1. Double-check your bank account
  2. Contact your credit card company or bank (processing times may vary)
  3. If it’s been more than 10 business days, please contact us at info@print-manual.com

4. Exchanges

We only replace items if they are:

  • Defective
  • Damaged in transit
  • Incorrectly shipped

If you need to exchange your product for the same item, contact us at info@print-manual.com with your order details and photos (if applicable).

5. Damaged or Defective Items

If your item arrives damaged or not functioning correctly:

  • Contact us within 7 days of delivery
  • Include photos/videos of the damage or issue
  • We will replace the item or provide a refund at no extra cost to you

6. Cancellations

Orders may be canceled before they are shipped. To cancel your order, email us as soon as possible at info@print-manual.com. Once your order is shipped, it cannot be canceled but may be returned according to our return policy.

7. Contact Us

Have questions about your order, return, or refund? We’re here to help.

Email:info@print-manual.com
Website: https://print-manual.com